TERMS AND CONDITIONS
© All photographs, prints, art works, images, text, graphics, logos are copyright of Gail Lockhart Watson, (GLW). Do not copy, download, store, reproduce, reprint, modify, alter, redistribute, display or use without the permission of Gail Lockhart Watson.
The products listed on the site will apply and be interpreted as referring to all prints(s)/art work(s) /accompanying written text/images/ all digital products and media by Gail Lockhart Watson. Sometimes initialed as GLW.
The images of the Products (as interpreted) on this site are for illustrative purposes only. Although every effort has been made to display the colours accurately, this does not guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.
Important information
All works are sent out in protective sleeves, in a flat box not a tube. Wrapped and protected with paper work enclosed. Including handling instructions, which should be read and followed, in order to not damage or mark the prints/products.
Prices
All prices shown are in UK Pounds Sterling. Currently prices for prints includes delivery and packing to UK mainland only. For rest of world please email me first, for shipping/delivery costs.
Contact
If you need to contact me on any issue, please use the form on the CONTACT page.
Acceptance of your Order ( for prints)
All orders of the sale of products/prints/works to you are subject to acceptance by me. After you place an order, you will receive an e-mail acknowledging that I have received your order. However, please note that this does not mean that your order has been accepted. Acceptance of your order will take place when you receive an e-mail that confirms that the Products have been dispatched (Dispatch Confirmation). The Contract between us will only be formed when you receive Dispatch Confirmation. There may be times where delays may occur to orders being fulfilled, down to external reasons i.e suppliers, stockists, running out or not correctly supplying the paper, inks, hardware which leads to orders being delayed. If this is the case I will notify you that there will be a delay and discuss options.
Acceptance of your Order ( all digital products)
All orders of the sale of products/digital/downloads/presets/profiles to you are subject to acceptance by me. After you place an order, you will receive an e-mail acknowledging that I have received your order. However, please note that this does not mean that your order has been accepted. Acceptance of your order will take place when you receive an e-mail that confirms that the Digital Products are now available to be downloaded ( a link that lasts 24hrs) If you do not download the digital product files in the 24hr window time, please email me again and I will resend the link. ( it must be to the same/original email address that purchased the digital products, for sale protection reasons)
If you are a business customer:
The Products are for internal use only by your business, and you agree not to use the Product for any resale purposes.
If you are a consumer:
The Products are for domestic and private use only. You agree not to use the product for any commercial, business or resale purposes, and I have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
RETURNS POLICY
You have the right to cancel your order, before any Products have been dispatched. Please notify me of your cancellation via the form on the contact page. Please place in the subject box, Cancel Order No. ( your order no.) and in the email please state your name and order details so I can cancel the order correctly. Your cancellation is effective from the date you send the e-mail, and only if the order has not yet been dispatched.
DELIVERY
In the event the packaging is obviously damaged on arrival you should refuse delivery whereupon the product will be returned for appraisal. Where you take delivery of the package you have 48 hours from the time of delivery to contact me by email. You must inform of any damage subsequently discovered. All packaging must be retained and where possible please include photos of the damage. I will contact you with instructions on how to proceed with the return or replacement. Failure to comply with these terms may affect your right to a refund or replacement.
If you order Products from my site for delivery outside the UK, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that I have no control over these charges and cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.